FAQ

FAQs: Video Production Services

What type of videography services do you offer?

We offer a wide range of videography services tailored to meet the needs of various industries. Whether it's corporate videos, promos, events, documentaries, or social media content, we handle all types of projects with the care and creativity. Our team is especially drawn to creative projects with a human-centric approach. We take great pleasure in simplifying themes and communicating them in an accessible and relatable way, ensuring that your message connects with your audience.

How much does a typical video project cost?

The cost of a typical video project can vary widely depending on several factors. These include the length of the video, the size and expertise of the crew required, and the complexity of the scenes involved. For instance, a short, straightforward video might cost as little as £750 to £2,000, while a more intricate production with multiple locations and equipment requirement could range anywhere from £5000 to over £50,000. We pride ourselves on managing budgets efficiently to deliver the best possible visual outcome within your budget . Whether you need a simple, impactful presentation or a full-scale production, we tailor our approach to meet your specific needs.

How do you handle deposits and payments for video services?

We follow a structured approach with a 50% deposit upfront to secure your booking and reserve the filming day for your project. The remaining balance is due upon project completion, prior to the final delivery of the video. This ensures that both parties are satisfied with the work before full payment is made.

In some cases, particularly for larger or more complex projects, we may break down the payments into milestones for different stages of the production process. We pride ourselves on clear communication and flexibility and we're open to tailoring our approach to meet your needs. We can guide you during the consultation process.

Do you provid lighting and sound during a video shoot?

Yes, we start by carefully evaluating each project and consider the location, style, and scope of the shoot. We assess the environment and determine the best lighting and sound to enhance the shoot.

For simpler productions, we may use natural lighting and simple sound setups, but for more elaborate projects, we can recommend more advanced lighting and sound . We always discuss these options with our clients, providing advice on the costs associated with more intricate setups.

What is the process for creating a video from start to finish?

The process for creating a video from start to finish varies depending on the scenario, but it generally follows a structured approach. The first step is to consider the concept and the message you want to convey through the video.

This involves identifying the key people involved as well as deciding on the location where the video will be shot. Once we have gathered all the necessary information, we will send you a detailed proposal outlining the project scope, timeline, and costs.

If you decide to proceed, and upon receipt of a deposit, we will provide you with a guide on what needs to be prepared for the day of the shoot. This might include everything from preparing the location for filming to what presenters should wear and any special considerations for the day.

After the shoot, we will move into the editing phase, where we will advise you on the process, timelines, and any additional input needed from your side including the choice of music if required.

What is the typical timeline for a video production project?

The time it takes to complete a video project can vary significantly depending on several factors, including the complexity of the project, the length of the video, and the specific requirements involved.

For example, a simple video with minimal editing might take a few days, while a more complex project with multiple locations, detailed editing, and special effects could take several weeks or even months to complete. We pride ourselves on having a fast turnaround for clients where speed is the primary factor.

Typically, the process is divided into three main stages: pre-production, production, and post-production. Each of these stages requires careful planning and execution. Pre-production involves refining the concept, script and everything ahead of the shoot. Production is the actual filming process, and post-production includes editing, adding music, and finalising the video.

Ultimately, the timeline will depend on the scope of the project and the specific needs for the shoot. We work closely with our clients to manage expectations and ensure that the project is delivered on time while maintaining high-quality standards.

What video formats do you deliver?

We deliver video files in a range of formats tailored to the specific needs of your project and the platforms where the video will be showcased including HD (High Definition) 1080p or $K. The most common file format we deliver is MP4, encoded with H.264, which is widely supported across various devices and platforms, making it ideal for web and social media use.

For higher-quality needs or professional editing, we can also provide files in MOV format, typically encoded with ProRes for maximum quality. Additionally, we are flexible with the formats we offer, so if you have specific requirements or need a particular format, we can accommodate those as well.

Can you add music, graphics, or special effects to my video?

Yes, we can certainly add music, graphics, and special effects to your video. We can incorporate your branding or any custom artwork you may have to ensure the video aligns with your brand identity. For graphics or animations, we will outline any additional costs upfront, so you are fully informed before proceeding.

When it comes to music, we understand that it is often one of the most crucial elements of a video. Finding the right track to license can be a time-consuming process, but it’s essential for setting the right tone and mood for your production. We take the time to understand the style or vibe you’re aiming for and can advise on the costs and options during the consultation process.

Can you provide a photographer for the video shoot?

Yes, we can certainly provide a photographer for your video shoot. We have a network of talented creatives that we regularly collaborate with, ensuring we can find the best photographer to suit the specific needs of your production. This allows us to simplify the process for you, ensuring that both the video and photography elements of your project are seamlessly integrated.

How many revisions are included in the editing process?

We typically include three rounds of edits in the editing process, which is sufficient for most productions. The first round involves presenting an initial draft edit that outlines the pace, flow, story structure, and key components of the video. This draft serves as a foundation to gather your initial feedback. The second round of edits incorporates all the feedback provided, resulting in a more polished version. The third round of edits focuses on refining the details and making any last adjustments to ensure the video meets your expectations.

Do you offer video editing as a standalone service?

Yes, we offer video editing services separately. Whether you have raw footage that needs a polished promotional edit or simply want to enhance a homemade production our editing-only service can be tailored to meet your specific needs.

To ensure the best results, we'll first need to understand the desired length of the final edit, the intended style, and the message you wish to convey. The quality of the final product is closely tied to the quality of the source footage, so we will collaborate with you to assess it. And offer a range of services to enhance the quality of your footage including the lighting, colour balance and sound. We can guide you on the most efficient methods for transferring your footage and provide a detailed breakdown of costs during the consultation and proposal stages.

Do you provide video subtitles or closed captions?

Yes, we provide both video subtitles and closed captions, depending on your needs. Subtitles are generally used for translating spoken language into text, making the content accessible to viewers who do not speak the original language. Closed captions, on the other hand, include not just the spoken dialogue but also non-verbal sounds like music cues and sound effects, making the content accessible to viewers who are deaf or hard of hearing.We can discuss your specific requirements during the consultation process to determine which option is best suited for your video project.

Do you offer packages for long projects or multiple videos?

Yes, we offer packages tailored for long-term projects and multiple video productions and we can combine this with our photography services. We enjoy building strong relationships with our clients and frequently work on a retainer basis, providing negotiated rates for regular commissions. This approach is particularly beneficial for clients who require consistent video content, such as for social media campaigns. By working closely and regularly with clients, we ensure that the style and quality of the videos remain consistent, effectively reinforcing your brand’s visual identity.

What is your cancellation or rescheduling policy?

Our cancellation and rescheduling policy is designed to accommodate unforeseen changes while ensuring that we can manage our resources effectively.

‍Cancellation Policy: If you need to cancel a scheduled service, we require at least 48 hours' notice prior to the appointment to avoid any cancellation fees. Cancellations made within this period will not incur any charges. However, if a cancellation is made less than 48 hours before the scheduled service, a cancellation fee equivalent to 50% of the service fee will be applied.

‍Rescheduling Policy: We understand that schedules can change, and we are happy to accommodate rescheduling requests. If you wish to reschedule, please notify us at least 48 hours in advance. Rescheduling within this timeframe allows us to adjust our schedule accordingly without any additional charges.

Rescheduling requests made less than 48 hours before the appointment may incur a rescheduling fee, depending on the circumstances and availability.Our policies are structured to provide flexibility while ensuring that our operations remain efficient and fair to all clients. Should you have any further questions or require special accommodations, please feel free to contact us directly.

What is the best way to prepare for a video shoot?

When preparing for a video shoot, there are a few key things to keep in mind to ensure everything goes smoothly. Once you've decided to proceed, we’ll provide you with a detailed outline of what needs to be done ahead of the shoot day. The specifics will vary depending on the nature of the shoot, but generally, it's important to allocate enough time for setting up the filming location, preparing the people who will be on camera, and making sure everyone understands the message you want to convey.
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A clear focus on your message is crucial—it will guide the entire process and help us create a video that meets your expectations. It's also important to involve the right people and make sure they’re comfortable in front of the camera, whether they’re seasoned presenters or doing this for the first time. On the day of the shoot, we always allow enough time and space for creativity, as flexibility can often turn a good video into a great one.
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We strive to make the shoot day an enjoyable experience. Our team is experienced and approachable, and we work closely with everyone involved to ensure they feel confident and ready to give their best performance.

FAQs: Photography Services

What types of photography services do you offer?

We offer a wide range of photography services tailored to meet various needs. While we can handle all types of photography projects, our primary focus is on creating branded and social media content for brands, organizations, and solopreneurs. This includes everything from product photography and lifestyle shoots to professional headshots and event coverage, all designed to enhance your brand's online presence.

In addition to our in-house capabilities, we also collaborate with a network of trusted photographers with different specialities. This allows us to select the best photographer for each specific situation, ensuring that your project is handled by someone with the right skills and experience to deliver exceptional results.

What is your photography style?

Our photography style is characterised by clean, bold, and impactful imagery. We enjoy working with brands that have a clear vision and style, and our approach is highly collaborative. We believe in working closely with our clients to ensure that the final images not only reflect our style but also meet the brand’s identity and messaging.

Do you offer packages for regular photography services?

Yes, we do offer packages for regular photography services and can combine this with our video services. Our packages are designed to cater to a variety of needs, whether you're looking for ongoing content creation, event coverage, or specific project-based photography. We offer flexible options that can be tailored to suit the frequency and scope of your photography requirements. By choosing one of our packages, you can benefit from consistent quality, style, and cost-effectiveness.

This approach is particularly beneficial for clients who require consistent photography content, such as for social media campaigns. By working closely and regularly with clients, we ensure that the style and quality of the videos remain consistent, effectively reinforcing your brand’s visual identity.

How long will it take to receive our photos after the shoot?

The time it takes to receive your photos after the shoot depends on the specific job. We pride ourselves on offering a fast turnaround service, and in many cases, we can have images ready for you by the next day, or even the same day if needed. For longer shoots or projects that require additional post-production work, the timeline may be extended. We will establish the exact timing during the consultation stage to ensure we meet your expectations and deliver the highest quality results.

Do you offer retouching and editing services?

Yes, we offer retouching and editing services. Most shoots will receive a standard post-production edit, which includes basic adjustments to lighting, colour balance, and cropping. If you have specific retouching requests, you can mention them during the enquiry stage, and we will itemise these costs in the proposal. Additionally, we have a network of specialists who can handle more in-depth retouching if needed, ensuring that your images meet the highest standards.

How do you handle deposits and payments?

We handle deposits and payments with a clear and structured approach to ensure a smooth process for both parties. Typically, we require a deposit upfront to secure your booking. This deposit is a percentage of the total project cost and confirms your commitment to the project. The balance is then due upon completion of the project, before the final delivery of the images or video.In some cases, particularly for larger projects, we may agree on a payment schedule that includes multiple instalments. All details regarding the deposit amount, payment schedule, and any other financial terms will be outlined in a formal agreement before the project begins. This helps to avoid any misunderstandings and ensures transparency throughout our collaboration.We can discuss any specific payment arrangements during the consultation process to tailor the approach to your needs.

Do you travel for shoots, and is there an additional cost?

Yes, we do travel for shoots, and we're happy to accommodate projects in various locations. However, please note that travel expenses may incur additional costs depending on the distance, location, and duration of the shoot. These costs typically cover transportation, accommodation, and any other necessary travel-related expenses. We strive to be transparent about these fees, and they will be clearly outlined and discussed during the consultation and proposal stages to ensure there are no surprises. If you're planning a shoot that requires travel, we can provide a detailed estimate of any additional costs upfront.

What is your cancellation or rescheduling policy?

Our cancellation and rescheduling policy for photography is designed to accommodate unforeseen changes while ensuring that we can manage our resources effectively.
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‍Cancellation Policy: If you need to cancel a scheduled service, we require at least 48 hours' notice prior to the appointment to avoid any cancellation fees. Cancellations made within this period will not incur any charges. However, if a cancellation is made less than 48 hours before the scheduled service, a cancellation fee equivalent to 50% of the service fee will be applied.
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‍Rescheduling Policy: We understand that schedules can change, and we are happy to accommodate rescheduling requests. If you wish to reschedule, please notify us at least 48 hours in advance. Rescheduling within this timeframe allows us to adjust our schedule accordingly without any additional charges.
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Rescheduling requests made less than 48 hours before the appointment may incur a rescheduling fee, depending on the circumstances and availability.Our policies are structured to provide flexibility while ensuring that our operations remain efficient and fair to all clients. Should you have any further questions or require special accommodations, please feel free to contact us directly.

Can you provide high-resolution images?

Yes, we can provide high-resolution images. High-resolution images are essential for maintaining superior quality and clarity, especially for print and large-format projects. Our standard deliverables include images at 300 DPI or higher, ensuring they are suitable for both digital and print use. If you have specific requirements for resolution or image dimensions, we can accommodate those as well. We’ll make sure you receive the best quality images for your needs.

What happens if we need additional hours at the shoot?

If you need additional hours on the day of the shoot, we can typically accommodate the request, depending on the crew's availability and the specific circumstances. Any extra hours beyond the originally agreed-upon schedule would be charged at an overtime rate, which we can discuss and confirm during the consultation stage. It's always a good idea to plan for potential overruns in advance, but we understand that unexpected needs can arise, and we strive to be as flexible as possible.

Can you work with our photographer or other creatives?

Absolutely, collaboration is at the heart of what we do. We genuinely enjoy working alongside your photographer and other creatives to bring your vision to life. We recommend initiating this collaboration early in the process so that everyone can connect and ensure that we're all aligned with the same goals and focus.

FAQs: Copywriting Services

What types of copywriting services do you offer?

We provide a wide range of copywriting services designed to meet your specific needs. Our offerings include SEO copywriting to help your website rank higher and attract more organic traffic, and website copy that ensures your brand's voice is clear and consistent across homepages, product descriptions, landing pages, and more.

We also specialise in blog writing, offering regular posts to keep your audience engaged and improve your site’s SEO, as well as creating engaging, brand-aligned social media content for various platforms.

Our email marketing services focus on crafting persuasive campaigns that drive conversions and keep your audience engaged.

For sales, we deliver high-converting copy for sales pages, ads, and promotional materials to boost your sales. If you need technical writing, we provide clear and precise content for manuals, guides, and other technical documents.We’re also flexible in customising our services to fit your unique requirements, ensuring that your messaging resonates with your target audience.

How much do you charge for your copywriting services?

Our pricing for copywriting services varies depending on the complexity and scope of the project. Generally, we charge £40 per hour or between £150 and £250 per day, depending on the specific requirements and the level of expertise needed. For larger projects, such as website copy or marketing campaigns, we offer project-based pricing to ensure you get a clear quote upfront. We also provide bundled packages for ongoing content needs, like monthly blog posts or social media content, which can be more cost-effective for long-term partnerships. We’re happy to discuss and provide a detailed quote during our consultation.

How long does it take to complete a copywriting project?

The time it takes to complete a copywriting project can vary depending on factors like the complexity of the project, the amount of research required, and the specific format of the copy. Smaller projects, such as short blog posts or social media content, can often be completed in a few days. More complex projects, like website copy or sales letters, typically take longer—anywhere from one to four weeks. The timeline can also be influenced by the time required for revisions based on client feedback.

Can you write for my specific industry or niche?

Yes, I can write for your specific industry or niche. I have experience across various sectors and understand the importance of tailoring content to meet the unique needs of each industry. By researching your target audience and using industry-specific terminology, I ensure that the content is relevant, accurate, and engaging.

What is the process for starting a project with you?

Starting a project with us is straightforward and collaborative. We begin with an initial consultation to discuss your goals and requirements. After the consultation, we provide a detailed proposal outlining the scope of work, timelines, and costs. Once you approve the proposal and provide a deposit, we create a project plan that includes key milestones and deliverables. Throughout the project, we maintain open communication to ensure everything aligns with your expectations. Upon completion, we review the final deliverables with you before closing out the project.

Do you offer revisions, and how many are included?

Yes, we offer revisions as part of our service to ensure you’re completely satisfied with the final product. Typically, our standard package includes up to three rounds of revisions. If additional revisions are required beyond these three rounds, we can accommodate them, though there may be additional costs involved.

How do you ensure the content aligns with my brand voice?

We ensure the content aligns with your brand voice by first thoroughly understanding your brand's mission, values, and target audience. We work with you to set clear goals and develop a content strategy that reflects your brand voice across all platforms. Throughout the process, we seek your feedback to ensure consistency, and we maintain quality checks before finalising the content.

Do you have SEO copywriting expertise?

Yes, we can handle SEO copywriting. My approach includes comprehensive keyword research, optimized content that is engaging and informative, and a focus on creating user-friendly content that aligns with search intent. I also regularly review and update content to ensure it continues to rank well and meet your business goals.

What information do you need from me to start the project?

To start the project effectively, I will need key information such as your project goals, details about your target audience, any existing brand guidelines, a detailed description of the project’s scope, examples of work you like, and your budget and timeline.

Do you offer content strategy services in addition to writing?

Yes, we offer content strategy services in addition to writing. We help you develop a comprehensive plan that aligns your content with your business objectives, including identifying your target audience, setting clear goals, and planning the type of content that will best engage your audience.

How do you handle tight deadlines?

When handling tight deadlines, I prioritise the most critical tasks, manage my time effectively by breaking down tasks into smaller steps, and maintain open communication to ensure everything stays on track.

Do you offer long-term contracts or retainers?

Yes, we do offer long-term contracts and retainer agreements, which are ideal for clients who require ongoing services. Retainers allow for a stable working relationship and predictable costs, tailored to your specific needs. Let us know what you have in mind and we will be delighted to accommodate your request.

Can you write content in different tones and styles?

Yes, we can write content in different tones and styles to suit various audiences and purposes. Whether you need a formal, authoritative tone or a more casual, conversational style, I can tailor the content to match your brand’s voice and goals.Yes, I can write content in different tones and styles to suit various audiences and purposes. Whether you need a formal, authoritative tone or a more casual, conversational style, I can tailor the content to match your brand’s voice and goals.

Can you help with content marketing strategies?

Yes, we can help with content marketing strategies. I assist in developing a comprehensive plan that aligns with your business goals, identifies your target audience, and selects the most effective content formats. I also guide you in optimising your content for better engagement and conversions.

What are your payment terms?

Our standard payment terms include payment due within 30 days from the invoice date, a 50% upfront deposit for larger projects, and a late fee for overdue payments.

What happens if there are changes to the project scope?

If there are changes to the project scope, we first assess the impact on the timeline, resources, and budget. We then communicate with you to discuss these changes and seek your approval for any adjustments before proceeding. Once approved, the changes are integrated into the project plan.

Do you provide content for ad campaigns and promotional materials?

We pride ourselves on having a fast turnaround for clients where speed is the primary factor. The timeline for a video production project varies based on complexity and scope. For social media projects this can tange from a next day edit. A larger branded projects, including pre-production, filming, and post-production, usually takes between 4 to 6 weeks. However, more complex projects can take longer..

Frequently Asked Questions

FAQs: Video Production Services

FAQs: Photography Services

FAQs: Copywriting Services